Documents

Privacy Policy

Data controller

The controller of your personal data is JERM INVEST Sp. z o.o., with its registered office in Piechowice, ul. Siewna 2, 58-573 Piechowice, Poland, entered in the Register of Entrepreneurs of the National Court Register (KRS) kept by the District Court for Wrocław-Fabryczna in Wrocław, 9th Commercial Division of the National Court Register, under KRS number 0000651415, Tax ID (NIP) 6112770893, REGON 366035331, share capital PLN 5,000.00.

You can contact us about personal data matters:

What data we collect

We only collect the data you enter on the website or provide when you contact us:

  1. Order form

    • billing details: company name, VAT number, address,
    • delivery address: full name or company name of the recipient, address, email, phone (optional),
    • order notes (optional).
  2. Contact form, email and phone

    • email address or phone number,
    • the content of your message and any other data you provide.

Providing data is voluntary but necessary to fulfil your order or reply to your message. We cannot accept an order without the data marked as required in the form.

When reviewing an order, we check the company details by VAT number in public registers, in particular the EU VIES system and, for Polish companies, the KRS, CEIDG and the Polish VAT taxpayer list.

How we use your data

We use the data provided in the order form solely to fulfil your order, that is to:

  • prepare the Order Confirmation in accordance with the Terms and Conditions, including the delivery quote,
  • deliver the products,
  • issue the invoice and settle payment,
  • handle complaints and claims relating to the order.

We do not use your data for marketing purposes, we do not carry out profiling and we do not make automated decisions.

PurposeLegal basisRetention period
Conclusion and performance of the contractArt. 6(1)(b) GDPRuntil the contract has been performed
Invoicing, tax and accounting obligationsArt. 6(1)(c) GDPR – legal obligation5 years from the end of the calendar year in which the tax payment deadline expired
Checking company details in public registersArt. 6(1)(c) and (f) GDPR – legal obligation and our legitimate interest in verifying business partnersas for the order data
Handling complaints, pursuing and defending claimsArt. 6(1)(f) GDPR – our legitimate interestuntil the limitation period for claims expires
Replying to messagesArt. 6(1)(f) GDPR or, if the message concerns an order, Art. 6(1)(b) GDPRuntil the matter is resolved
Website operation and security (IP address, browser data)Art. 6(1)(f) GDPR – our legitimate interestfor as long as necessary to ensure security

Who we share your data with

We only share data to the extent necessary to fulfil your order:

  • hosting, data storage and email service providers,
  • the invoicing system provider and our accounting firm,
  • haulage companies – recipient details, delivery address and phone number,
  • a mapping service provider – only the delivery address (street, postcode, town/city), to calculate the distance and delivery cost, without the recipient's details or contact details,
  • public authorities where required by law – in particular, invoices are submitted to the Polish National e-Invoicing System (KSeF).

Entities to which we entrust data processing process it only on our instructions.

Where we store your data

We store data on servers located in the European Union.

If a service provider is based outside the European Economic Area, data is transferred on the basis of a European Commission adequacy decision or standard contractual clauses approved by the Commission. You can obtain a copy of these safeguards by contacting us.

Cookies and browser storage

The website does not use analytics or advertising cookies, nor any tracking tools.

We save the contents of your basket and the details entered in the order form in the browser storage on your device, so that they are not lost when you move between pages. They only reach us once you place an order – except for the delivery address, which we receive earlier to calculate the delivery cost. Once the order has been placed, the data is deleted from the browser storage. You can delete it earlier by clearing the site data in your browser settings.

Storing this information is necessary for the basket to work and does not require your consent.

Your rights

You have the right to:

  • access your data and obtain a copy of it (Art. 15 GDPR),
  • rectification of your data (Art. 16 GDPR),
  • erasure of your data (Art. 17 GDPR),
  • restriction of processing (Art. 18 GDPR),
  • portability of data processed to perform the contract (Art. 20 GDPR),
  • object to processing based on our legitimate interest (Art. 21 GDPR).

The right to erasure does not apply to data we are required to retain by law or in order to pursue or defend claims.

To exercise your rights, please contact us. If you believe that we are processing your data unlawfully, you can lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work or place of the alleged infringement. In Poland, this is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warszawa).